The Glossary · Term
Employee net promoter score
How likely employees are to recommend the employer.
Employee net promoter score, or eNPS, gauges how likely employees are to recommend the organisation as a place to work, usually from a single survey question. It offers a quick, trackable pulse of advocacy and overall sentiment that leaders can monitor over time. While too simple to explain why people feel as they do, it is a useful early signal of internal employer brand strength and a prompt for deeper listening.